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Phase 4: Narrator Area

Timeline: Weeks 13-15 Status: Planned

Core Goal​

Enable narrators (voice actors) to self-manage their profiles, voices, and requests through dedicated backoffice access.

Narrator Features​

Narrator Authentication​

  • Separate narrator login in backoffice
  • Role-based access (narrator role)
  • Independent from admin and client auth
  • Email/password authentication
  • Password reset functionality

Narrator Dashboard​

  • Overview of assigned requests
  • Voice performance metrics
  • Pending requests queue
  • Completed requests history
  • Earnings summary (if applicable)

Voice Profile Management​

  • Upload/edit voice samples
  • Update profile information
  • Set voice characteristics (gender, accent, style, language)
  • Manage availability status
  • Add/edit biography and experience

Request Assignment System​

  • View requests assigned to narrator
  • Accept/decline request assignments
  • Update request status (pending → in-progress → ready-for-review)
  • Upload completed audio files
  • Communication with admin

Admin Features (Enhanced)​

Narrator Management​

  • Add/invite narrators
  • Manage narrator accounts
  • Assign requests to specific narrators
  • Monitor narrator performance
  • Approve/reject voice samples

Request Assignment Interface​

  • Manual assignment to narrators
  • Auto-assignment based on voice selection
  • Reassignment capability
  • Assignment notification system

Core Workflows​

Narrator Onboarding Flow​

Request Assignment Flow​

Narrator Request Management​

Acceptance Criteria​

F4.1 - Narrator Authentication​

User Story: As a narrator, I want to log in to my dedicated area.

Acceptance Criteria:

  • AC4.1.1: Given I'm invited narrator, when I receive email, then I see activation link valid for 48 hours
  • AC4.1.2: Given I click activation link, when page loads, then I set password and complete profile
  • AC4.1.3: Given valid credentials, when I login at /backoffice/narrator, then authenticated and redirected to dashboard
  • AC4.1.4: Given wrong credentials, when I submit, then I see "invalid credentials" message
  • AC4.1.5: Given inactive for 2 hours, when I perform action, then must re-authenticate
  • AC4.1.6: Given I'm narrator, when I access admin URLs, then "access denied" message

F4.2 - Narrator Dashboard​

User Story: As narrator, I want to see overview of my work.

Acceptance Criteria:

  • AC4.2.1: Given I'm narrator, when dashboard loads, then I see: pending requests count, in-progress count, completed count, performance metrics
  • AC4.2.2: Given pending assignments exist, when I view dashboard, then queue shows requests by submission date
  • AC4.2.3: Given I view queue, when I see request, then I see: text preview (50 chars), client name, voice required, deadline, priority
  • AC4.2.4: Given dashboard loads, when I wait, then all data appears within 3 seconds
  • AC4.2.5: Given mobile view, when I view dashboard, then key metrics and urgent items prioritized

F4.3 - Voice Profile Management​

User Story: As narrator, I want to manage my voice profile and samples.

Acceptance Criteria:

  • AC4.3.1: Given I access profile, when page loads, then I see: biography, voice characteristics, samples, availability status
  • AC4.3.2: Given I upload sample, when I select file (.mp3/.wav up to 20MB), then upload progress shown
  • AC4.3.3: Given upload successful, when complete, then sample marked "pending approval" and admin notified
  • AC4.3.4: Given I edit characteristics, when I save, then changes reflected in voice gallery after admin approval
  • AC4.3.5: Given I set availability to "unavailable", when I save, then no new requests assigned
  • AC4.3.6: Given I add biography, when I save, then visible in voice gallery (after admin approval)

F4.4 - Request Assignment & Management​

User Story: As narrator, I want to manage assigned requests.

Acceptance Criteria:

  • AC4.4.1: Given admin assigns request, when assignment created, then notification email sent within 5 minutes
  • AC4.4.2: Given I receive assignment, when I access dashboard, then request visible in "Pending Assignments" queue
  • AC4.4.3: Given I view assignment, when I click "Accept", then status changes to "accepted" and timestamp recorded
  • AC4.4.4: Given I accept request, when I click "Set to In-Progress", then status updates and client notified
  • AC4.4.5: Given in-progress request, when I upload audio, then file upload accepts .mp3/.wav up to 50MB
  • AC4.4.6: Given upload successful, when I click "Submit for Review", then status "ready-for-review" and admin notified
  • AC4.4.7: Given I decline assignment, when I provide reason, then admin notified and can reassign
  • AC4.4.8: Given I view request details, when I see client message, then I can send internal message to admin

F4.5 - Admin Narrator Management​

User Story: As admin, I want to manage narrator accounts and assignments.

Acceptance Criteria:

  • AC4.5.1: Given I access narrator management, when page loads, then I see list of all narrators with status
  • AC4.5.2: Given I click "Add Narrator", when I enter email, then invitation sent within 5 minutes
  • AC4.5.3: Given I view narrator profile, when I see pending samples, then I can approve/reject with feedback
  • AC4.5.4: Given I review request, when I select narrator, then dropdown shows available narrators matching voice requirements
  • AC4.5.5: Given I assign request, when I save, then narrator notified and assignment visible in their dashboard
  • AC4.5.6: Given narrator submits for review, when I receive notification, then I can approve or request revisions
  • AC4.5.7: Given I need to reassign, when I select new narrator, then original narrator notified and access revoked

F4.6 - Email Notifications​

User Story: As narrator/admin, I want timely notifications for assignments and updates.

Acceptance Criteria:

  • AC4.6.1: Given narrator invited, when account created, then invitation email sent within 5 minutes
  • AC4.6.2: Given request assigned, when assignment created, then narrator email sent within 5 minutes
  • AC4.6.3: Given narrator accepts, when status changes, then admin email sent within 10 minutes
  • AC4.6.4: Given narrator submits for review, when status changes, then admin email sent within 10 minutes
  • AC4.6.5: Given admin approves audio, when status changes, then narrator email sent within 10 minutes
  • AC4.6.6: Given narrator uploads sample, when sample submitted, then admin approval email sent within 5 minutes

Technical Requirements​

Backend​

  • Narrator role and permissions
  • Request assignment API endpoints
  • Narrator profile management endpoints
  • Audio upload with narrator attribution
  • Notification system for assignments

Frontend (Backoffice)​

  • Narrator login page
  • Narrator dashboard interface
  • Voice profile editor
  • Request management interface
  • Audio upload component

Database Schema​

  • Narrators table
  • Request assignments table (links requests to narrators)
  • Voice samples table (linked to narrators)
  • Narrator availability table

Notifications​

  • Email notifications for request assignments
  • Email notifications for status updates
  • In-app notification system

Integration with Existing Phases​

Builds on Phase 3​

  • Uses voice actor profiles created in Phase 3
  • Extends voice management with narrator self-service
  • Links voice gallery to narrator accounts

Enhances Phase 1​

  • Request management workflow now includes narrator assignment
  • Admin processing workflow updated to include narrator collaboration
  • Status tracking expanded (pending → assigned → in-progress → ready-for-review → completed)

Limitations (Phase 4)​

Phase 4 Constraints
  • ❌ No automatic narrator assignment (manual only)
  • ❌ No narrator payment/earnings system (comes in Phase 7)
  • ❌ No client-narrator direct communication
  • ❌ No narrator rating/review system
  • ❌ No narrator availability calendar

Success Criteria​

Functionality​

  • ✅ Narrator can log in and access dashboard
  • ✅ Narrator can manage voice profile and samples
  • ✅ Admin can assign requests to narrators
  • ✅ Narrator can view and accept assignments
  • ✅ Narrator can upload completed audio
  • ✅ Email notifications work for all parties

Performance​

  • Dashboard load < 3 seconds
  • Audio upload < 10 seconds (for typical file sizes)
  • Email delivery < 5 minutes

User Experience​

  • Clear assignment workflow
  • Intuitive narrator dashboard
  • Helpful status indicators

Deliverables​

  1. Narrator Portal

    • Login page
    • Dashboard
    • Profile management
    • Request queue interface
    • Audio upload component

  2. Admin Enhancements

    • Narrator management interface
    • Request assignment interface
    • Sample approval workflow

  3. Email Templates

    • Narrator invitation
    • Request assignment notification
    • Status update notifications
    • Sample approval/rejection

  4. Documentation

    • Narrator user guide
    • Admin assignment guide
    • API documentation

Next Phase​

➡️ Phase 5: Accessibility Polish